Nitish Agarwal is a technical leader with over 14 years of experience building and scaling engineering organizations. Currently serving as a Principal Engineer (previously Sr. Manager) at GoDaddy, he leads the AI and digital transformation initiatives for the company's customer care platform. His recent work focuses on deploying LLM-powered intelligent assistants and architecting customer data platforms that serve over 20 million customers globally.
Prior to GoDaddy, Nitish was a Product Owner at Balena in London, where he spearheaded IoT marketplace developments that reduced software adoption times by 90%. His career spans pivotal roles at major tech firms including Skyscanner, where he optimized flight search response times by 93% for 80 million monthly users, and Expedia Group, where he helped build the Vrbo engineering teams from the ground up in India.
Nitish holds an MBA from City University of London and a Master of Engineering from the University of Waterloo. A specialist in Cloud Architecture (AWS) and GenAI integration, he is passionate about bridging the gap between complex distributed systems and practical, revenue-driving product strategy.